Contact Us

Schedule an appointment

Schedule an appointment to visit one of our branches or speak with one of our Member Services Representative from the comfort of your home.

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Chat with us!

Chat with your PremierOne Credit Union Virtual Assistant for 24/7 support. Click "Let's talk!" in the bottom right-hand corner of your screen. You can also chat with a Credit Union Representative Monday through Friday between 9:00 am – 5:00 pm PST by simply asking the Virtual Assistant to connect to a human.

Call Us

408.524.4500 or 1.855.500.7128 (P1CU)

Call Center Business Hours: Mon-Fri 8:00 am - 6:00 pm | Saturdays 10:00 am - 2:00 pm

• To report a Lost or Stolen VISA® Credit or Debit Card, please call 1.855.500.7128 (P1CU) available 24 hours a day.

Send us an Email

This email is for general information or to request that the credit union contact you. Please DO NOT send confidential information such as Social Security numbers, account or loan numbers, or any other sensitive information.  

Email Us

Send us a Secure File

If you need to send a Secure File to a specific Department of the credit union, please use these options:

Account Administration

Administration

Business Operations

Consumer Lending

Custom Card Images

Lending Documents

Account Services

Marketing

Real Estate Lending

Acceptable file types: .doc .docx .pdf .xls . xlsx .jpg .jpeg .png .gif .bmp.  At this time we are unable to accept .HEIC files.

Find Us - Mailing Address

Please use this mailing address for payments, deposits, and all general mail to the Credit Union.

Corporate Headquarters
6640 Via Del Oro
San Jose, CA 95119

Branch Locations

Be Social with Us

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